Warranty & Repair

Extended Warranties and Repair Services at M Tech – University of Minnesota Bookstores

Comprehensive Technology Support and Services for University of Minnesota Students, Parents, Faculty, Staff, and the Community

At M Tech, part of the University of Minnesota Bookstores, we are committed to providing top-tier support, repair services, and extended warranty options for your Apple, Microsoft, and PC devices. Explore our professional services to keep your technology running smoothly.

Extended Warranties

AppleCare+

Protect your Apple products with AppleCare+, offering service and support from Apple experts.

  • Coverage Details:
    Most Apple devices come with a one-year limited warranty and up to 90 days of complimentary technical support. Extend your coverage with AppleCare+ to enjoy:
    • Unlimited incidents of accidental damage protection (subject to service fees).
      • Mac: $99 for screen or enclosure damage; $299 for other accidental damage.
      • iPad: $49 for device damage; $29 for Apple Pencil or Apple-branded iPad keyboards.
    • Coverage for Apple Watch, Apple Display, AirPods, Apple TV, and HomePod.
    • Enterprise-level protection for Mac and iPad with AppleCare for Enterprise, exclusive to the University of Minnesota.

M Tech is an Apple Authorized Service Provider for Mac and iPad repairs and support.

Consumer Priority Service (CPS)

For non-Apple devices, the Consumer Priority Service (CPS) plan offers:

  • Three or four years of extended warranty coverage for defective parts and labor.
  • Accidental damage protection for Mac and PC devices.

M Tech is an authorized CPS service provider, ensuring seamless support for your devices.

Microsoft Complete

Extend the life of your Microsoft Surface with Microsoft Complete:

  • Up to 4 years of coverage and support for Surface devices.
  • Protection against drops, spills, and cracked screens.
  • Includes two claims for covered defects or accidental damage (each subject to a $49 deductible).

Repair Services

Apple Repairs

As an Apple Authorized Service Provider, M Tech's Apple-certified technicians provide reliable support for:

  • Hardware repairs for Mac, iPad, and Apple accessories (under AppleCare+, CPS, or out-of-warranty).
  • Software services, including macOS installation and data backup.

PC Laptop Repairs

Our experienced technicians also offer off-warranty repairs for PC laptops, including:

  • Replacement of failed drives and cracked LCD screens.
  • Installation of Windows operating systems.
  • File backup and recovery services.

Get in Touch with M Tech

We make it easy to access the support you need. Choose from these contact options:

  • Service Request Form: Fill out the M Tech Service Request form.
  • Email: Reach us using the Bookstores contact form.
  • Call Us: Speak with our team at 612-626-9124.
  • Visit Us: Stop by M Tech, located in Coffman Memorial Union at the University of Minnesota.

Why Choose M Tech?
M Tech is your trusted resource for extended warranties, repair services, and expert support, tailored for the University of Minnesota community. Whether you're a student, parent, faculty, or staff member, we’re here to keep your devices working seamlessly.

Explore M Tech today and ensure your technology stays protected and functional!